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A Technology Partnership That Goes Beyond Code

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    “Arbisoft is an integral part of our team and we probably wouldn't be here today without them. Some of their team has worked with us for 5-8 years and we've built a trusted business relationship. We share successes together.”

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    Jake Peters/CEO & Co-Founder, PayPerks

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    “They delivered a high-quality product and their customer service was excellent. We’ve had other teams approach us, asking to use it for their own projects”.

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    Alice Danon/Project Coordinator, World Bank

1000+Tech Experts

550+Projects Completed

50+Tech Stacks

100+Tech Partnerships

4Global Offices

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    “Arbisoft has been a valued partner to edX since 2013. We work with their engineers day in and day out to advance the Open edX platform and support our learners across the world.”

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    Ed Zarecor/Senior Director & Head of Engineering

81.8% NPS78% of our clients believe that Arbisoft is better than most other providers they have worked with.

  • Arbisoft is your one-stop shop when it comes to your eLearning needs. Our Ed-tech services are designed to improve the learning experience and simplify educational operations.

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    • MIT logo
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      “Arbisoft has been a valued partner to edX since 2013. We work with their engineers day in and day out to advance the Open edX platform and support our learners across the world.”

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      Ed Zarecor/Senior Director & Head of Engineering

  • Get cutting-edge travel tech solutions that cater to your users’ every need. We have been employing the latest technology to build custom travel solutions for our clients since 2007.

    Companies that we have worked with

    • Kayak logo
    • Travelliance logo
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    • Wanderu logo

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      “Arbisoft has been my most trusted technology partner for now over 15 years. Arbisoft has very unique methods of recruiting and training, and the results demonstrate that. They have great teams, great positive attitudes and great communication.”

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      Paul English/Co-Founder, KAYAK

  • As a long-time contributor to the healthcare industry, we have been at the forefront of developing custom healthcare technology solutions that have benefitted millions.

    Companies that we have worked with

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    • Reify Health logo

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      I wanted to tell you how much I appreciate the work you and your team have been doing of all the overseas teams I've worked with, yours is the most communicative, most responsive and most talented.

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      Matt Hasel/Program Manager, eHuman

  • We take pride in meeting the most complex needs of our clients and developing stellar fintech solutions that deliver the greatest value in every aspect.

    Companies that we have worked with

    • Payperks logo
    • The World Bank logo
    • Lendaid logo

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      “Arbisoft is an integral part of our team and we probably wouldn't be here today without them. Some of their team has worked with us for 5-8 years and we've built a trusted business relationship. We share successes together.”

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      Jake Peters/CEO & Co-Founder, PayPerks

  • Unlock innovative solutions for your e-commerce business with Arbisoft’s seasoned workforce. Reach out to us with your needs and let’s get to work!

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      The development team at Arbisoft is very skilled and proactive. They communicate well, raise concerns when they think a development approach wont work and go out of their way to ensure client needs are met.

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      Veronika Sonsev/Co-Founder

  • Arbisoft is a holistic technology partner, adept at tailoring solutions that cater to business needs across industries. Partner with us to go from conception to completion!

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      “The app has generated significant revenue and received industry awards, which is attributed to Arbisoft’s work. Team members are proactive, collaborative, and responsive”.

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      Silvan Rath/CEO, Predict.io

Hear From Our Clients

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    “Arbisoft partnered with Travelliance (TVA) to develop Accounting, Reporting, & Operations solutions. We helped cut downtime to zero, providing 24/7 support, and making sure their database of 7 million users functions smoothly.”

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    Dori Hotoran/Director Global Operations - Travelliance

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    “I couldn’t be more pleased with the Arbisoft team. Their engineering product is top-notch, as is their client relations and account management. From the beginning, they felt like members of our own team—true partners rather than vendors.”

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    Diemand-Yauman/CEO, Philanthropy University

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    Arbisoft was an invaluable partner in developing TripScanner, as they served as my outsourced website and software development team. Arbisoft did an incredible job, building TripScanner end-to-end, and completing the project on time and within budget at a fraction of the cost of a US-based developer.

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    Ethan Laub/Founder and CEO

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UCD Strategies for Successful Mobile App Design

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In a world where IOS and Android host more than 8.93 million applications, creating a mobile app that solves a problem for the users while keeping it engaging and immersive, becomes essential. But what does it take to implement a user-centric design successfully? Let’s find out.

 

What is UCD?

UCD stands for user-centered design. It means considering the users' needs rather than building on assumptions, speculations, and desires. This approach gives you a definitive edge in a world of immense competition. It’s a design process that allows you to build for the user and keeps you on the right track.

 
Remember, if you start making something to your tastes, you’ll end up building something that surrounds your personal biases, missing things that the customers wanted or the frustrations that they didn’t.

 

Why mobile app design is important?

Data is always your best friend if used well and the worst enemy if not. Let’s look at some stats that emphasize the importance of a good design.
 

  • User Abandonment Due to Poor Experience: A significant 88% of users are less likely to return to an app after a bad user experience.
  • Impact of Loading Times: Approximately 53% of users will abandon an app if it takes longer than three seconds to load.
  • Return on Investment in UX: Investing in user experience yields substantial returns, with an average ROI of 9,900%, meaning every $1 invested in UX can return $100.
  • User Engagement and Retention: Mobile apps with intuitive UIs experience a 200% increase in user engagement.

 

These stats underscore the importance of a good design to meet business goals and user expectations.

 

10 must-dos to make your mobile app designs user-centric

Building mobile apps that connect and resonate with the user is more than just technical prowess. It’s about thoughtful design. Let’s talk about some of the must-dos to create a user-centric mobile app where every feature contributes to an amazing user experience.

Conducting Market Research and Validating Ideas

Before getting into development, let’s talk about understanding the actual users, their needs, and their expectations. Users always come first. This is the phase where you’ll conduct market research to identify opportunities for innovation, study competitors, and gather actual insights from users’ feedback. This is a foundational step that would not only validate your idea but also help you create an app that caters to the needs of the users but also foresees their desires.
 

Defining Clear Objectives and Goals

After you have validated your idea and evaluated users’ needs, the next step is to have clear goals and objectives so that everything aligns with the product vision. These objectives serve as the guiding principles and provide a framework for decision-making. 

With this, you also need to have a success criteria that allows you to measure the impact of the effort being made. Whether it may be the total number of downloads, engaged users, total revenue generated, or reviews, establishing success criteria is vital because it helps you stay on track.
 

Here you would also identify the key features and functionality of your app which are a solution to the users’ pain points and help you avoid extra features that might overwhelm the users.

Designing an Intuitive User Interface and Experience

A well-thought-out mobile UX design keeps the user engaged through visually appealing aesthetics and intuitive navigation. A smooth user experience that is minimal, consistent, and functional increases user engagement which translates into better retention rates and long-term business success.

Ensuring Accessibility for All

The main goal of successful mobile app design is to achieve accessibility to serve users with disabilities and other impairments. This means designing with inclusivity in mind by adhering to best practices such as:

 

  • Text Readability: Using enough contrast with scalable fonts and clear typography.
  • Alternative Inputs: Voice commands, supporting screen readers, and providing haptic feedback.
  • Touch-Friendly UI: Ensuring that tappable elements are large enough and have adequate spacing.
  • Color & Contrast: Not using color alone to present information and adhere to WCAG contrast ratios.
  • Clear Navigation: By offering simple and intuitive layouts and keyboard-friendly interactions.

 

Designers can improve usability for all users through accessibility features which ultimately drive engagement and user satisfaction.

 

Incorporating Personalization for Enhanced Engagement

Personalization is the key to engagement and loyalty. Tailor the experience to the user’s preferences, likes, behavior, and demographics and implement features like personalized recommendations, customizable settings, adaptive UI, user-driven onboarding, dynamic search suggestions, and user-centric content and you will create a sense of connection that drives business growth.

 

Optimizing Performance for Seamless User Experience

A successful mobile app should be fast, responsive, and efficient across different devices and os. Poor performance means frustration, a high bounce rate, and low engagement. A good app should have:

 

  • Fast loading
  • Smooth interactions
  • Efficient data handling
  • Responsive UI
  • Cross-platform compatibility
  • Device Performance adaptation

 

Continuous Testing and Iterative Enhancements

Testing is an iterative process. A user-centric app replies to ongoing testing and improvements to refine user experience. Apps are supposed to evolve based on user feedback and real data. It is very important to test the app with the actual users, monitor performance, run feedback loops, and stay up to speed with technological enhancements.

 

Launching with Effective User Onboarding

Just like a great first impression sets the tone for a relationship, a smooth onboarding experience shapes how the user perceives the app. A successful app implements a user-friendly onboarding experience to guide users through the key features and functionalities. It should be simple, engaging, flexible, and personalized so that users feel confident and comfortable navigating the app from the start.

 

Post-Launch Support and Continuous Improvement

The long-term success of an app depends on many factors, including market changes and scalability. Having post-launch support to handle user queries and update the app with new features and improvements shows you care about user satisfaction and growth.

 

Harnessing User Feedback for Continuous Improvement

Great design is never static, it evolves based on user needs and experiences. Just like a conversation, listening to users and acting on their feedback means the app remains relevant, usable, and enjoyable. Get feedback through surveys, in-app reviews, and ratings to meet user expectations and improve their experience.

 

Conclusion: Creating A Mobile App That Truly Puts Users First

Not an instinct, creating a user-centric mobile app is a journey in sync with users' needs and expectations. Building a great user experience means following every step from market research and goal setting to intuitive UI, accessibility, personalization, and performance optimization to create a seamless and engaging experience.

 

But great design is not a one-time event. Leverage user feedback, test continuously, and implement iterative improvements to keep your app relevant and valuable. When your app has a clear onboarding process and post-launch support with strategic enhancements you build long-term user engagement and retention.

 

By putting user-centric design into your process you create apps that achieve functional and business goals while connecting with users – making them feel heard, valued, and empowered throughout their entire journey.

Arsal's profile picture
Arsal Idrees

I am a product designer with over 4 years of experience designing intuitive, user-friendly, and accessible digital solutions for the real world. I have holistic expertise in B2B and B2C SaaS products, CRMs, FMSs, e-commerce, and fintech solutions. My current focus is on micro animations and 3D design. Creativity thrives with new experiences, so I enjoy traveling, exercising, and gaming to fuel inspiration.

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