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Shift Left vs Shift Right Testing: Why Modern Software Teams Need Both

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Muhammad HarisPosted on
6-7 Min Read Time

Shift Left and Shift Right testing are broadly adopted practices in modern software development lifecycle (SDLC). Many teams use these approaches to improve quality, speed, and reliability. However, in real world projects, applying them productively can be challenging, mainly for quality assurance (QA) teams.

 

QA often works in environments where:

  • Requirements are unclear or changing
  • Acceptance criteria (AC) are incomplete
  • Feature flags and experiments (XP) are used mostly
  • Testing timelines overlap with production rollouts

 

When bugs appear in production, testing gaps are sometimes highlighted without fully considering earlier limitations. This blog focuses at Shift Left and Shift Right testing from a practical view and explains why both are necessary in software testing, but only when implemented with clear ownership and shared responsibility.

 

Understanding Shift Left testing

Shift Left testing means starting testing activities earlier in the software development lifecycle (SDLC). For a new feature or change in existing functionality, QA participates in:

  • Requirement discussions 
  • Design review 
  • Test planning before development
  • Risk and impact analysis

 

The goal is to highlights risks/gaps earlier and reduces last stage surprises.

 

Common challenges with Shift Left testing

1. Requirement clarity

In many teams, QA starts earlier but does not always get:

  • Clear acceptance criteria
  • Detailed functional behavior
  • Defined edge cases
  • Non-functional expectations

 

When information is incomplete, QA must make assumptions to pursue testing. These assumptions can later become gaps if behavior changes or expectations differ.

 

Early QA involvement helps, but Shift Left works best when requirements are also stable and clear.

 

2. Expectation that QA “clears” requirements

In some organizations, QA is expected to “clear” or “validate” requirements to ensure nothing is missed during development.

 

While this aim supports quality, it can create confusion around ownership. QA supports requirement validation, but:

  • Product teams own business intent
  • Design teams own user experience (UX) decisions
  • Development teams own implementation

 

When responsibility for requirement completeness shifts too heavily to QA, gaps may be identified later, even though QA does not control upstream decisions.

 

3. Limited test support early on

Even with early involvement, QA may not always have:

  • Design mock
  • Stable test data
  • Fully integrated environments

 

This limits how deeply scenarios can be validated during early stages and increases dependency on assumptions.

 

Clarification and Communication Challenges

Who should QA ask?

In theory:

  • A product question goes to the respective product team
  • A design question goes to the respective design team
  • A technical question goes to the respective development team

 

In practice, developers often act as primary Epic owners and have the most immediate context about a new feature or a change. As a result, QA frequently speaks to developers for clarification.

 

Managing clarification questions

Asking questions early is very important to reduce risk. However, in fast moving or speedy teams, frequent clarification can occasionally be recognized as slowing product delivery.

 

When this happens, QA may hesitate to ask questions due to which the ambiguities remain unresolved and unfortunately the risks move downstream into later testing stages.

 

Healthy teams recognize that early questions and clarifications can reduce gaps and hot fixes cost, even if they create a discussion for short period of time.

 

Feature channels and decision context

In dedicated feature channels (e.g. on slack), developers often respond first to questions due to availability. While this is efficient, it can sometimes lead to answers being based on implementation details rather than original product intent.

 

This strengthen the importance of:

  • Cross-functional teams visibility
  • Product and design teams participation in discussions
  • Clear documentation of decisions

 

Shift Left requires shared ownership

Shift Left testing is most effective when:

  • QA identifies gaps early
  • Product refines intent
  • Design explains user behavior
  • Development aligns implementation

 

It becomes less effective when QA is expected to compensate for gaps outside its ownership.

 

Understanding Shift Right testing

Shift Right testing focuses on validating software in later stages, including:

  • Staging environments
  • Production monitoring
  • Feature flags and experiments
  • Real user behavior and feedback

 

It recognizes that some issues only appear under real life scenarios.

 

Shift Right Testing in Practice

Testing across environments

A common approach is:

  • Development team does testing on staging
  • Controlled rollout of a feature or a change using feature flags or experiments (XP)
  • QA validation during limited production exposure

 

This model supports faster learning but requires careful coordination.

 

Interpreting XP risk

Feature XP starts at 5% or 10% help reduce users radius but XPing does not remove risk. Even small percentages of XP can represent a large number of users, so testing and monitoring still remain risky.

 

Timing of QA involvement

In some cases, after XP starting, the QA analysis and test planning begin. This reduces the QA thinking about quality and can uncover the gaps. This increases dependency of monitoring the feature on different XP percentages and can restart the XP at any percentage due to bugs appeared before XP default.

 

Early QA involvement, even during Shift Right, helps balance safety and speed.

 

Shared responsibility for defects

It is important to acknowledge that:

  • Developers focus on implementation and expected paths
  • QA focuses on risk, edge cases, and user impact

 

Both perspectives are necessary. Bugs found during production exposure are usually the result of system-level gaps, not individual failure.

 

Role of quality leadership

Quality Managers play a key role in:

  • Representing QA constraints and risks
  • Supporting open communication
  • Ensuring quality discussions remain constructive

 

Strong quality leadership helps ensure that:

  • QA questions are encouraged
  • Risk trade-offs are visible
  • Accountability is shared across roles

 

Why Shift Left and Shift Right must work together

Shift Left helps teams:

  • Reduce ambiguity early
  • Improve understanding
  • Catch issues before code is complete

 

Shift Right helps teams:

  • Learn from real usage
  • Validate assumptions
  • Improve system resilience

 

Using only one approach creates gaps. Balanced quality comes from combining both.

 

What successful teams do differently

1. Clear ownership

  • Product owns requirements and intent
  • Design owns user experience
  • Development owns implementation
  • QA owns risk identification and validation

 

2. Open communication

  • Questions are encouraged
  • Early clarification is valued
  • Discussions focus on learning, not fault

 

3. Responsible use of feature flags and XP

  • XP complements testing, not replaces it
  • QA is involved before and during rollout
  • Monitoring and rollback plans are clear

 

4. Leadership support for quality

  • Leadership understands testing constraints
  • Trade-offs are acknowledged
  • Continuous improvement is prioritized

 

Final thoughts

Shift Left and Shift Right testing are not QA-only practices. They require cross-functional collaboration and shared ownership.

 

QA does not create quality alone. QA helps teams understand risk and improve outcomes.

 

When organizations align expectations, ownership, and communication, Shift Left and Shift Right become effective tools, not sources of conflict.

 

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