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Arbisoft is your one-stop shop when it comes to your eLearning needs. Our Ed-tech services are designed to improve the learning experience and simplify educational operations.
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“Arbisoft partnered with Travelliance (TVA) to develop Accounting, Reporting, & Operations solutions. We helped cut downtime to zero, providing 24/7 support, and making sure their database of 7 million users functions smoothly.”
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Arbisoft was an invaluable partner in developing TripScanner, as they served as my outsourced website and software development team. Arbisoft did an incredible job, building TripScanner end-to-end, and completing the project on time and within budget at a fraction of the cost of a US-based developer.
Ever wonder how big companies always seem to know what people are saying about them online? It’s not a secret, in fact, it is technology! With so much content being shared every second, it would be impossible to track everything manually. This is where artificial intelligence and web scraping come in. These tools help businesses keep an eye on what’s being said about them across the web, whether it’s on social media, news sites, blogs, or forums.
In this blog, we’ll break down how they work and why they matter.
In the past, businesses had to rely on old-fashioned methods like reading newspapers, checking TV reports, or setting up email alerts to track mentions of their brand. But those methods are slow and miss a lot of stuff. Today, AI makes it possible to track mentions in real-time, meaning companies can respond quickly to what people are saying, whether it’s positive or negative.
For example, let’s say you just launched a new product. With AI, you could know when people are talking about it within minutes. Whether it's a tweet, a news article, or a blog post, AI helps you catch it fast. This lets brands keep up with public opinion and engage with their audience on time, instead of missing opportunities.
It’s not just about knowing that people are talking about your brand. It’s about understanding how they feel. This is where sentiment analysis comes in. AI tools can help companies figure out if people are excited, disappointed, or confused by something they’ve launched.
For example, if your new product gets lots of mentions, sentiment analysis can tell you whether those mentions are mostly positive, negative, or neutral. If you notice more negative mentions, it could be time to look into what’s going wrong. On the other hand, a lot of positive mentions could be a sign to engage more and celebrate the success.
Sentiment analysis is powered by AI that understands human language. It looks for certain keywords or phrases that tell whether someone is happy, angry, or indifferent. So, if a tweet says, “Love this product, but it’s a bit pricey,” AI can pick up on the positive comment about the product but also highlight the negative feeling about the price.
While AI has gotten good at understanding language, it’s still not perfect. Sometimes it misses things like sarcasm or humor. That’s why businesses sometimes check the results manually to make sure they’ve got it right. But overall, sentiment analysis is a helpful tool that gives companies a better idea of how people feel about their brand or product.
One of the biggest benefits of using AI for web scraping is the ability to spot trends early. Traditional methods might catch some emerging topics, but AI tools can dig deeper. For instance, an AI tool doesn’t just track mentions of your product, it can also track related topics, like popular influencers or rising trends that could impact your brand.
Let’s say you’re in the fashion industry. Instead of just looking for mentions of “summer dresses,” AI might also find related conversations about sustainable fabrics or eco-friendly design. It might even notice if these topics are getting more buzz and if people are excited or skeptical about them. This kind of insight helps businesses get ahead of the curve and make decisions based on real-time data.
In addition to tracking current conversations, AI can help predict changes in public opinion. By analyzing patterns, AI can spot signs that people’s feelings about a brand or product are shifting.
For instance, if a company launches a new product and AI tracks conversations about it over time, it can show if more people are becoming interested, or if there are signs that the product is getting negative attention. This gives companies a chance to act before a small issue becomes a big problem.
For all this AI magic to happen, web scraping plays a key role. Web scraping is a way to automatically collect information from websites, social media, news articles, and blogs. It pulls all this data together so AI can analyze it in one place. Without web scraping, tracking everything across the internet would take forever.
Once the data is collected, AI can process it and break it down into useful insights. For example, it can show how many mentions your brand got and how people felt about them—all in one dashboard.
AI makes media monitoring much more efficient. In a world where news spreads fast, it’s important to stay on top of what people are saying about your brand in real-time. AI allows businesses to quickly track mentions, analyze sentiment, and spot trends. It’s a way to turn raw data into useful insights that can drive decisions.
AI also takes it a step further by looking at the bigger picture. It’s not just about counting mentions, it’s about understanding the context and the emotions behind them. This helps businesses react faster and more strategically.
Of course, AI isn’t perfect. It sometimes struggles with sarcasm or cultural nuances. While it does a great job at processing basic language, it can still make mistakes, so some businesses manually check the AI’s findings.
There are also privacy concerns. AI tools need to be used ethically, and businesses must ensure that they aren’t violating people’s privacy or breaking any laws when collecting data.
As AI continues to improve, it’s only going to get smarter. Here are a few things we might see in the future:
AI and web scraping are making it easier for companies to track what’s being said about them online. With AI’s ability to analyze sentiment, spot trends, and predict shifts in public opinion, businesses can stay ahead of the game. Web scraping helps pull all the data together, making it easier for AI to give businesses real-time insights into how people feel.
As these technologies improve, we’ll see even more ways businesses can use them to make smarter decisions and build stronger connections with their customers. It’s an exciting time to be in the world of AI and media monitoring!
I have nearly five years of experience in content and digital marketing, and I am focusing on expanding my expertise in product management. I have experience working with a Silicon Valley SaaS company, and I’m currently at Arbisoft, where I’m excited to learn and grow in my professional journey.
